Πολιτική Προστασίας Προσωπικών Δεδομένων
PRIVACY POLICY
This privacy statement is about how we collect, manage and protect your personal data whether it is held online or on our premises.
TYPE OF DATA WE COLLECT
The personal data we collect may include name, age, date and place of birth, identity number, passport number, credit card details, nationality, passport, as well as contact details (phone numbers, email address) , details of personal preferences as well as any other information to address your medical needs or any allergies.
MANAGEMENT OF DATA OF MINORS
We may receive information about minors in certain circumstances and only with the consent of their parent or guardian as it is not Company policy to receive personal data directly from minors.
COLLECTION METHOD
Data is collected either by paper documents at our facilities or through digital communication channels. This data may include information about your check-in and stay at our hotels as well as transportation services through company vehicles or your participation in our events.
In addition, when you use one of our platforms we collect information from your computer even if you do not make a reservation. Αυτά μπορεί να είναι η διεύθυνση διαδικτυακού πρωτοκόλλου (IP) _cc781905-5cde -3194-bb3b-136bad5cf58d_ of your device, the browser you use, your language settings, your device's operating system, the pages you have visited.
If you use a mobile phone device we may collect and process basic data installed on it. In addition, we may collect location information.
PURPOSE OF PROCESSING
We collect data for:
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Compliance with legal obligations
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Reservation services
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Customer and request service – answering questions
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Conducting surveys by sending questionnaires to improve our services as well as the services of our business partners.
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Marketing and promotional activities, sending newsletters, promoting offers
DATA SHARING
The personal data we receive may be shared with
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Competent authorities if required by law
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Competent authorities or relatives if a person's life / health / assets are endangered
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Financial institutions to settle payments or if deemed necessary for fraud prevention or detection
CONTROL OF DATA BY USERS
Users have the right to request the deletion of their personal data (unless there is a legal prohibition) and/or their correction if they are deemed inaccurate. They can also request the limitation of their processing or object to their further processing.
PERSONAL DATA PROCESSOR
For privacy issues, comments or questions you can contact us by email at reservations.apsishotel@gmail.com.
PRIVACY POLICY UPDATE
The company reserves the right to update and modify this privacy policy whenever it deems appropriate in order to respond to its legal obligations, the needs of customers as well as its collaborations with third parties.
Cookies policy
Last updated: March 2023
At https://hotelapsis.gr we strive to maintain the privacy and security of the data we collect from visitors using our website while acting as a Data Controller under applicable laws and regulations. Our website uses cookies, in combination with pixels, local storage objects and similar devices (collectively, “cookies” unless otherwise specified) to distinguish you from other users of the website. This helps us provide you with a better experience, improve our services and tailor our advertising and content to your needs while you use the website.
1. DEFINITIONS
A "cookie" is a small file of letters and numbers that we store in your web browser or on your device's hard drive, similar to computer "memory".
First and third-party cookies: Cookies are classified into first and third party depending on the domain that places the cookies.
2. WHICH COOKIES WE USE AND FOR WHAT PURPOSE
In general, the website uses cookies to distinguish you from other users of the website. This helps us make it easier and better for you to access and browse our website and allows us to optimize it. The cookies we may use on the website can be categorized as follows:
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Strictly necessary
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Performance
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Functionality
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Targeting
Some cookies may fulfill more than one of these purposes.
"Strictly Necessary" cookies allow you to move around the site and use basic features such as secure areas. Without these cookies, we cannot provide you with the requested services.
We use Strictly Necessary cookies to:
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We detect you as a logged in user on the site and to authenticate you
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We make sure you connect to the correct service on our website when we make any changes to the way it works
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Security reasons
If you prevent/block these cookies, we cannot guarantee how the website or security on the website will respond during your visit.
"Performance" cookies collect information about how the website is used, e.g. which pages you visit most often and if you encounter errors.
These cookies do not collect information that could identify you and are only used to help us improve the way the website works, understand the interests of our users and measure the effectiveness of our viewing through our website.
We use "Performance" cookies to:
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Conduct website analytics: provide statistics on how the website is used
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Our affiliate tracking: providing information about affiliated entities if one of our visitors also visited their site
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Obtain data about the number of website users who have viewed a product or service of ours
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Get help to improve the site by measuring any errors that occur
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Check and test different presentation designs for the website.
Some of the Performance cookies are managed for us by third parties.
“Functionality” cookies are used to provide services or to store your settings to improve your visit while browsing our website.
We use “Functionality” cookies for purposes such as:
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To "remember" the settings you have applied to your browser, such as layout, text size, preferences and colors
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To "remember" if we have already asked you to complete a survey
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To "remember" if you have interacted with a particular item or directory on our site so that it does not happen again
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To show you when you are logged in to our website
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Provide and display embedded potential video content to you
Some of the Functionality cookies are managed for us by third parties.
“Targeting” cookies are used to track your visit to the website, as well as other websites, applications and online services, including the pages you have visited and the links you have followed, which allows us to display advertisements targeted to you on our website .
We may use “Targeting” cookies to:
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Display targeted advertisements on our website
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To improve the way we deliver personalized ads and content and to measure the success of advertising campaigns on our website.
3. WHEN YOUR CONSENT IS REQUIRED
All cookies require your consent.
We ask for your consent before placing them on your device. You can give your consent by selecting the appropriate button on the “banner” displayed to you. If you do not wish to give consent or wish to withdraw your consent to any cookies at any time, you should delete them and block or disable cookies through your browser settings (see below for more information on how to do this).
Please note that disabling these cookies will affect the functionality of our website and may prevent you from accessing certain website features.
4. HOW TO DELETE AND BLOCK OUR COOKIES
Most internet browsers allow most cookies to be controlled through the browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of the website.
Unless you have adjusted your browser setting to reject cookies, our system will issue cookies as soon as you visit the website.
Change the Cookies settings. Browser settings for changing cookie settings are usually found in your web browser's “Options” or “Preferences” menu.
To understand these settings, you may find the following links useful. Otherwise, you should use the “Help” option in your web browser for more details.
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Internet Explorer cookie settings
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Cookie settings in Firefox
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Cookie settings in Chrome
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Cookie settings in Safari
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Cookie settings in Opera
Accessibility Statement
Our website is committed to providing a website that is accessible to the widest possible audience, regardless of circumstances and abilities. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and include text size, alt texts for photos, headings, link texts and color contrast.
Adhering to these guidelines will help make the web friendlier to everyone. While the https://hotelapsis.gr strives to adhere to accessibility guidelines and standards, it is not always possible to do so in all areas of the site and we are currently working to achieve this. Please note that due to the dynamic nature of the site, minor issues may occasionally occur as it is regularly updated. We are constantly looking for solutions that will bring all areas of the site to the same level of overall web accessibility.
If you have comments and suggestions for improving the accessibility of our website, please do not hesitate to contact the accessibility coordinator "Dimitris Kliafas" via email at reservations.apsishotel@gmail.com. Your feedback will help us make improvements.
Last update: 05/05/2023